When you buy a mattress online, you can receive it in two completely different ways: rolled up in a compact tube (roll-pack) or laid flat on a professional delivery platform. Understanding the difference helps you know what to expect on delivery day.
The rolled mattress (roll-pack)
Roll-pack is a process in which the mattress is vacuum-compressed and rolled into a tube to make transport easier. It can be delivered by standard courier (even fitting in a lift or car), is practical for small spaces and arrives in 2-5 days.
Which mattresses can be rolled? Only those made with compressible materials: memory foam, HR foam, latex and some eco-friendly models such as Sabicol's. Spring mattresses CANNOT be rolled without being permanently damaged.
Recovery time: after unpacking, a roll-pack mattress needs between 24 and 72 hours to recover its full shape and thickness before use.
Professional delivery
Professional delivery involves a two-person team who carry the mattress flat (not folded or compressed) up to your home. This is the right method for pocket spring mattresses, ottoman beds and large products that cannot be compressed without being damaged.
El plazo de entrega es mayor (7-20 días hábiles) porque el colchón se fabrica bajo pedido y requiere coordinación de ruta. La agencia de transporte te llama previamente para concertar fecha y franja horaria.
Which is better?
Neither is inherently better: each method suits a particular type of product. What matters is that the shop uses the right method for each mattress. If a shop sells pocket spring mattresses “in roll-pack within 48h”, that's a warning sign: the mattress is probably not made with real springs.
| Feature | Roll-pack | Professional delivery |
|---|---|---|
| Delivery time | 2-5 days | 7-20 días hábiles |
| Compatible types | Memory foam, HR foam, latex | Springs, all types |
| Home delivery | Standard courier | Professional team included |
| Recovery | 24-72h after unpacking | Immediate |
At TodosDuermen.com, Sabicol eco-friendly mattresses are delivered in roll-pack; the rest of Dupen, Moraplex and Flex products are delivered by professional delivery.